Posted inBlog
Humility: An Essential Value
Humility, a designer’s essential value—that has a nice ring to it. What about humility, an office manager’s essential value? Or a dentist’s? Or a librarian’s? They all sound great. When…
Posted inBlog
I am a creative.
I am a creative. What I do is alchemy. It is a mystery. I do not so much do it, as let it be done through me. I am a…
Posted inBlog
Opportunities for AI in Accessibility
In reading Joe Dolson’s recent piece on the intersection of AI and accessibility, I absolutely appreciated the skepticism that he has for AI in general as well as for the…
Posted inBlog
The Wax and the Wane of the Web
I offer a single bit of advice to friends and family when they become new parents: When you start to think that you’ve got everything figured out, everything will change.…
Posted inBlog
To Ignite a Personalization Practice, Run this Prepersonalization Workshop
Picture this. You’ve joined a squad at your company that’s designing new product features with an emphasis on automation or AI. Or your company has just implemented a personalization engine.…
Posted inBlog
User Research Is Storytelling
Ever since I was a boy, I’ve been fascinated with movies. I loved the characters and the excitement—but most of all the stories. I wanted to be an actor. And…
Posted inBlog
From Beta to Bedrock: Build Products that Stick.
As a product builder over too many years to mention, I've lost count of the number of times I've seen promising ideas go from zero to hero in a few…
Posted inBlog
An Holistic Framework for Shared Design Leadership
Picture this: You’re in a meeting room at your tech company, and two people are having what looks like the same conversation about the same design problem. One is talking…
Posted inBlog
Buffer vs. Later: Which Social Media Management Tool is Right for You?
An in-depth look at Buffer vs. Later, from how much you’ll pay to what each plan includes, and which tool is the better fit depending on your needs.Recently, we realized…
Posted inBlog
Buffer for iOS 26: Our Biggest Update Ever
Buffer for iOS 26 is our biggest update ever. With a fresh Liquid Glass design, a brand-new Apple Watch app, a smarter calendar, posting goals, and shortcuts for capturing ideas…